

Participants complete realistic healthcare admin tasks such as patient communication, appointment handling, and document summarisation.
• Draft patient communications
• Summarise notes and documents
• Support scheduling and admin tasks
• Overview of AI in diagnostics (imaging, prediction tools
• Recognise the role of clinicians vs AI systems in decision-making
• Identify risks such as bias, errors, and over-reliance on AI
• Understand the importance of safety, regulation, and human oversight

